Information technology and infrastructure services provider BAIP completed the migration of workplaces from Windows XP to Windows 7 platform in SEB – the largest bank of Lithuania. Migration was performed in all branches of the bank and SEB bankas Group companies’ offices. Two thousand workplaces were upgraded in total. The project was executed according to the plan and without any interruption of employees work.
Successfully completed project is a part of the two-year workplace hardware and software maintenance services contract signed last year. According to this agreement, BAIP provides maintenance for the bank’s hardware and software in all its departments and branches located across Lithuania.
“Promptness, professional communication and initiative are the essential qualities in workplace maintenance process. BAIP has met our expectations and was a key partner ensuring the success of the Windows platform upgrade project” – said Mr Jonas Iržikevičius, Head of Business support and finance department at SEB bank.
“The project that was implemented in the head office and 46 branches of the largest bank in the country proves that our employees are highly skilled professionals. It motivates us to work consistently and search for the most effective solutions that would meet the demands of the rapidly changing market”, – says Mr Gytis Umantas, BAIP CEO.
According to the head of the company, the decision made three years ago to invest into IT services management tools as well as development and practical application of own methodologies based on ITIL and ISO standards has already generated results. “Increasingly more large Lithuanian companies trust us by handling their IT maintenance processes to BAIP. This proves that we made the right strategic decision”, says Mr Umantas.
BAIP provides critical IT infrastructure solutions, including IT infrastructure strategy and architecture, software and hardware supply, IT security and maintenance services. The company assists in the implementation of difficult migrations, systems installation, data recovery and ensures information system resilience and continuity of business processes. Appropriate management of BAIP services is assured by using IBM Tivoli Service Request Manager and quality assurance standards ISO 9000, ISO 14000, ISO 20000 that are implemented and followed by the company employees.