A modern vision for BRELA – improving the experience of doing business in Tanzania

Tanzanian Business Registrations and Licensing Agency (BRELA) signed an agreement with global information technology and consulting group NRD Companies that will design and develop an Online Registration System at BRELA.


The Online Registration System (ORS) solution will automate registration processes for BRELA, increase efficiency of the government services and improve the customer experience. Once the system is implemented, users will be able to apply for the Business Name Registration, Company Registration, Industrial License Registration, Trade and Service Marks Registration and Patents Registration online. ORS will also contain elements specifically developed for collaboration and provision of electronic services between institutions.


"BRELA is committed to continuous improvement of business environment in Tanzania. We have already taken multiple measures to simplify business registration, to make it more efficient and appealing for both domestic and foreign investors. Development of an Online Registration System will help to streamline the procedures and modernise our services, make them quick and easily accessible which is expected to increase willingness of businesses to register and operate legally. Hopefully, this will eventually contribute to job creation and inclusive economic growth", commented BRELA representative.


The project focuses on both immediate and long term needs of BRELA. NRD Companies will design and develop a flexible Online Registration System and all required back-office systems, integrate them with existing legacy applications of BRELA and other key stakeholders, implement cyber resilience – data backup and recovery – mechanisms and train BRELA staff to operate the system. They will also consult BRELA, focusing on longer term goals, providing analysis of current legal environment and technical maturity of Tanzanian infrastructure, identifying gaps and defining the way forward for further BRELA modernization.


"I commend BRELA's dedication to this as a business transformation project with business objectives rather than a purely technical task. It is not enough for the technology to work smoothly – the real outcome of institutions' work must correspond to the promises to help investors and entrepreneurs to start and do business – to overcome bureaucracy, multiplicity of institutions involved and getting all paperwork done, among other things. We will assist BRELA in addressing these issues and our Tanzanian team at NRD East Africa will be responsible for on-site deployment support throughout the entire project as well as post-implementation maintenance", commented the Managing Director of Norway Registers Development AS Rimantas Zylius.

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